由国际著名学府加拿大毅伟管理学院和清华大学经管学院共同策划，推荐
以国家教育部MBA课程设置为依据
以畅销、经典为标准，由中外著名学者从世界最新出版的数百种经管教材中精选而出
配有国际知名教授专门对亚洲地区而精心编写的案例。

理查德B.蔡斯 尼古拉斯J.阿奎拉诺 F.罗伯特.雅各布斯：暂无简介

Section One　Nature and Context of Operations Management
1　Introduction to the Field
2　Operations Strategy nd competiiveness
3　Project Management
Aection Two　Product Design and Process Selection
4　Product Design and Process Selection Manufacturing
Supplement 4　Operations Technology
5　Product Design and process Selection Services
Supplement 5　Waiting Line Management
6　Quality Management
Supplement 6　Statistical Quality Control Methods
Section Tbree　Design of Facilies and Jobs
7　Strategic Capacity Management
Supplement 7　Linear Programming
8　Just-In-Time Production Systems
9　Facility Location
10　Facility Layout
11　job Design and Work Measurement
Supplement 11　Learning Curves
Section Four　Managing the supply Chain
12　Supply Chain Management
13　Forecasting
14　Aggregate Planning
15　Inventory Systems for Independent-Demand
16　Inventory Systems for Dependent Demand: MRP-Type Systems
Supplement 16　SAP R/3
17　Operations Scheduling
Supplement 17　Simulation
Section Five　Revising the System
18　Operations Consulting
19　Business Process　Reengineering
20　Synchronous Manufacturing and Theory of Constraints
Appendixes
A. Financial analysis of Operations
B. Uniformly Distributed Random Digits
C. Normally Distributed Random Digits
D. Areas of the Cumulative Strandard Noumal Distribuion
F. Negative Exponential Distribution: Values of
G. Interest Tables
H. Answers to Selected Problems
Photo Credits
Name Index
Subject Index